DC Dual Force Shut Down

DC Dual Force Players,

We have made the difficult decision to close DC Dual Force. Players will no longer be able to make any in-app purchases as of today and the game server will officially be shut off on February 29, 2024. Until that date, players can continue to play, create an account, and use all their in-game items and cards.

All purchases made on or after October 17, 2023 will be refunded automatically. If you did not receive a refund by January 31st, 2024, please contact the platform that purchase was made on. Based on where players made those purchases, Epic Games Store, Steam, or an Xsolla company stated as a merchant in your purchase confirmation will make refunds to the payment method used for the purchases. If the payment method is no longer valid or past the refund period, refunds will be made to Steam wallet or Epic Games wallet. If your payment method is no longer valid for Xsolla, alternative means of refund can be discussed with [email protected].

We hope you have enjoyed playing DC Dual Force. We sincerely thank all of our players for the support you have shown us through this journey.

Sincerely,

-- The DC Dual Force Team

FAQs

Q: When is DC Dual Force being officially shut down?

A: DC Dual Force will be playable until midnight Pacific Time on February 29, 2024. We will be removing the game from the Epic Games Store, Steam, and dcdualforce.com on February 29, 2024.

Q: Will I still be able to play until the closing date?

A: Yes, players will still be able to continue playing DC Dual Force until February 29, 2024.

Q: Who should I contact for inquiries regarding refunds?

A: If you do not receive an automatic refund by January 31, 2024. Steam players should contact Steam support, Epic Game Store players should contact Epic Games Store support, and standalone players should contact [email protected].

Q: What should I do if my payment method for Xsolla is no longer valid?

A: If your payment method is no longer valid for Xsolla, alternative means of refund can be discussed with [email protected].

Q: What happens if I still have the game installed after the closing date?

A: On February 29, 2024, all features and servers for DC Dual Force will be turned off. Players who still have the game installed after this date will be unable to play.

Q: Can I use my in-game currency and everything I’ve collected? Will I get a refund on purchases?

A: All purchases made on or after October 17, 2023 will be refunded. You will still be able to use all items before the game shuts down on February 29, 2024.